Frequently asked questions for ClearLED transparent displays
SELECTING THE RIGHT SOLUTION
The average daytime brightness is 5000nit. The ClearLED transparent LED display is a minimum of 6000nit. This means that even in direct sunlight, the ClearLED display will be visible.
Pixel pitch indicates the space between each light, e.g., P5 means 5mm between each LED, so the higher the pixel pitch (i.e., the bigger the gap between LEDs), the more transparent the LED screen is. However, there are two other factors to consider when determining the right transparent LED display for your application: the resolution of the displaying content and the most frequent viewing distance of your display. If viewing is typically from a distance, then P10 will provide adequate resolution and the maximum transparency (~68%). For close up viewing, the P5 will provide the highest resolution and ~75% transparency. P8 is a middle ground option that covers distant and close up viewing of your ClearLED display sign.
The viewing angle is 120-degree range.
The resolution of a transparent LED display is calculated using the pixel pitch and dimensions of the display. Pixel pitch indicates the space between each light, e.g., P5 means 5mm between each LED. If your display is 960mm x 400mm, calculate the resolution as follows: 960/5 and 400/5 = the resolution.
Yes. Double-sided LED displays can be created by binding two displays together, back to back. Please note that double-sided displays loose some of their transparency.
Our head office is based in Vancouver, Canada, and we are ready to provide technical support to help with the installation and maintenance of your LED display. You can reach us at +1 800 497 0088 or [email protected]
No. The software used to program your LED displays is PC based only.
The ClearLED transparent LED screens are compatible with standard digital signage signals. Digital inputs include: HD, WXGA, WUXGA), HVI, HDVI and accept all standard media file formats: jpg, MOV, MP4.
Remote programming of your ClearLED display signs can be achieved by installing third party digital signage software. You may want to check out Digital Signage as a free option.
Normally one control box is enough for displays up to 100 square meters/1076 square feet in size.
DESIGN AND INSTALLATION
We offer custom design, manufacturing, and project management of your ClearLED transparent LED displays. Currently, we do not directly manage the installation. However, we have many experienced trusted ClearLED partners we can introduce to you in your area. They will work closely with to ensure your installation is just perfect. For very large and complex installations, the ClearLED technical support team can be present on site during the installation phase to offer technical consulting and oversee the project.
Yes, we can design and build a custom transparent display screen. We have a team of experienced designers and can take your project from concept to completion. We base our custom designs on the ClearLED suite of products and we charge a customization fee commensurate with the complexity of the design.
Yes, we can provide content management software for you ClearLED displays.
The following clearing is required for the ClearLED displays:
No front or rear clearance required.
At least 150mm/5.90" front clearance space and 60mm/2.36" back clearance space, so you can comfortably work with modules and remove panels. ClearLED Wall series modules must be inserted from front and screwed from back.
Dependent on the base and curve of the display.
No specific clearance required.
Our head office is based in Vancouver, Canada, and we are ready to process your orders for spare parts and additional ClearLED display sign systems. Delivery times range from one to four weeks depending on the part required and quantities. We recommend ordering in advance wherever possible and keeping a small stock of parts on hand to avoid downtime of your LED display. You can reach us at +1 800 497 0088 or [email protected]
Note: ClearLED display units are shipped new with some spare light strips, screws, and power cables to cover immediate needs. Spare sending cards, receiving cards, display modules, and power supplies are not included.
LED lights have an extremely long life expectancy of ~100,000 hours. You can run your ClearLED transparent LED display 24 hours per day, seven days per week, and 365 days per year (24/7/365) without needing to ever turn it off and without fear of this damaging the system. Towards the end of the LED’s lifespan the brightness will start to dim. We recommend you keep some spare LED light strips on hand to avoid downtime at the end of the LED’s lifespan. Contact us at +1 800 497 0088, or [email protected], to order spares and replacements.
ClearLED offers a two-year manufacturer’s warranty from date of purchase of its ClearLED displays. In the unlikely event of a failure, please contact us to coordinate service at +1 800 497 0088 or [email protected]
Depending on the size and complexity of your order, it will take from four to six weeks.
Generally the ClerLED transparent LED screens are shipped in sturdy shipping boxes. However for an extra cost, we can provide custom flight cases (black rolling boxes) that can handle from five to 20 LED panels/modules per case. Custom flight cases are ideal for LED displays purchased for rental purposes or that will be on the road moving from event to event.
The package dimension and weights are as follow:
|ClearLED||Shipping Box Dimensions (W x H x D)||Shipping Box Weights|
1117.6mm x 762mm x 127mm
44” x 30” x 5”
1346.2mm x 965.2mm x 127mm
53” x 38” x 5”
1498.6” x 1117.6” x 127mm
59” x 44” x 5”
|ClearLED Wall||1522mm x 1062mm x 172mm
59.92” x 41.81” x 6.77”
|25 kilos each|
|ClearLED Curved||Dependent on the size and composition of the custom display.|
|ClearLED Cylinder||Dependent on the size and composition of the custom display.|
ClearLED inventory is stocked in various locations to minimize shipping costs and delivery waits for our clients. When you place your order for your ClearLED display and/or parts, we’ll provide information about shipping costs. You can reach us at +1 800 497 0088 or [email protected]